Thanks to everyone for helping me look at it more objectively. I had to work Monday so I forgot that it was a holiday. I sent them a note shortly after posting here Tuesday and received a tracking number before the end of the day. It started moving early Wednesday morning and much to my surprise...
I went ahead and ordered from them again based on the recent positive feedback. Not happy so far...started out good with immediate order confirmation e-mail...that was Friday afternoon. I have yet to receive notification of shipment nearly 5 days later. Checked their website and still listed as...
I took advantage of their Father's Day discount and ordered one yesterday. It has already shipped. I hope it is as good as everyone is reporting.
Now I have to figure out to keep track of the temperature.
If there is no krausen coming out of the top of the fermenter you might be able to try to put the air-lock back in place. I have done that before and it was fine. However, if you're getting krausen out of the top of the fermenter you will need to use a blow off tube.
Your beer will most likely be fine. I put my hands into my Star San solution all the time. I also fill my fermenter with water from a faucet with a filter in the line. I also use a pitcher that I don't sanitize. I have never had an infection.
RHAHB