pmatson
Well-Known Member
I am a new brewer and I just received a pale ale kit from Northern Brewers with which I ordered the wyeast 1065 with an ice pack. I opened the box and the ice pack was warm and the yeast pack seemed to be fully inflated. Am I correct in assuming that this is not standard operating procedure? It is after business hours, so I have not been able to contact their customer service yet. Has anyone else experienced this? I live in Santa Barbara, CA, so it isn't exactly overly warm or isolated. Any feedback from the community is appreciated. Cheers.