Dom P
Active Member
- Joined
- Dec 24, 2017
- Messages
- 31
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- 16
Hi all, after some advice.
This evening I was bottling my latest brew, using a bottle capper. On about the 20th bottle, the right arm snapped as I put pressure on to close the crown, and consequently my hand went straight into, and through, the bottle.
This cause significant and deep lacerations to two of my fingers, resulting in a lot of blood loss, a trip to hospital, and stitches. Unknown at this point whether there is tendon damage, but definitely scarring as it was deep (pictures are horrific!)
My question; how/should I approach the company in question? Not only is there a concern that this could happen to someone else, but this could have fairly significant impact on my life given that it's my dominant hand, and as you could imagine I'm very unhappy that the product has catastrophically failed after only 4 months and roughly 200 bottles?
Thoughts/advice gratefully received!
This evening I was bottling my latest brew, using a bottle capper. On about the 20th bottle, the right arm snapped as I put pressure on to close the crown, and consequently my hand went straight into, and through, the bottle.
This cause significant and deep lacerations to two of my fingers, resulting in a lot of blood loss, a trip to hospital, and stitches. Unknown at this point whether there is tendon damage, but definitely scarring as it was deep (pictures are horrific!)
My question; how/should I approach the company in question? Not only is there a concern that this could happen to someone else, but this could have fairly significant impact on my life given that it's my dominant hand, and as you could imagine I'm very unhappy that the product has catastrophically failed after only 4 months and roughly 200 bottles?
Thoughts/advice gratefully received!