As the thread title says.
3 batches and this piece of equipment is broken. Total and utter waste of money. Avoid at all costs.
3 batches and this piece of equipment is broken. Total and utter waste of money. Avoid at all costs.
The hopper is only attached with 2 screws. These have loosened and the thin metal they anchor to cannot be secured any more. The walls of the hopper are also letting grain through the sides and around the rollers.
I don't believe this to be user error as I have not done anything special to the gap settings or the hopper. I do to passes anyway for my BIAB setup but this would be needed with my mill as lots of grain gets past the hopper unmilled
I have contacted AIH so we will see what the response is. I have bought lots of stuff from them and find them to be excellent. Love how they vacuum seal their grains for shipment
I've had mine for a year and love it. The only trouble it had was when I loaned it to a brew buddy and he was running the roller in the wrong direction and complained to me that it didn't work.
I don't know how many screws you need to attach a hopper. Did you drop the mill?
I've had mine for a year and love it. The only trouble it had was when I loaned it to a brew buddy and he was running the roller in the wrong direction and complained to me that it didn't work.
The hopper is only attached with 2 screws. These have loosened and the thin metal they anchor to cannot be secured any more. The walls of the hopper are also letting grain through the sides and around the rollers.
I like that you slagged AIH in a public forum before even waiting for a response from them.
I like that you slagged AIH in a public forum before even waiting for a response from them.
I like that you slagged AIH in a public forum before even waiting for a response from them.
I don't feel that giving my opinion on a product is out of line in this public forum.
Never mentioned AIH in my post. I have nothing but good experiences with them. I simply relayed my experience of buying a new product and having it fail. Advising others against purchasing.
When I purchase a new item I don't plan on having to do running repairs in such a short time. Reparable or not, to me that is a failure of the product
As I see it potential buyers of this grain mill could see this thread and read all the positive experiences others have had with the product and form their own opinion. Similarly the majority of reviews on this product are excellent. I do not share your opinion that I "slagged" any company.
I don't feel that giving my opinion on a product is out of line in this public forum. The banner articles "Brew and A" repeatedly and regularly ask the question; (paraphrasing) "what is one product you bought that you would not recommend". Clearly this is an acceptable topic for discussion here so I am not understanding your vitriol.
Clearly I have angered/offended some through my lack of skill/knowledge in grain-mill maintenance. That was not my intent. I have no objection to the post being removed by moderators if they feel the need.
The OP hasn't said anything bad about AIH, just bad things about the cereal killer which I believe is exclusive to AIH.
There is likely an easy fix and until the OP proves otherwise it doesn't seem like his original post is worth much.
and by that same token Its not unreasonable for others to want to understand why you came to that opinion and for them to ask for more info on what you based this thread on? You created the thread and made statements about a product that others have have not had those experiences with... You should be able to explain the reasoning behind the complaint you made right? especially is it was a reasonable complaint that you felt obliged enough about to share here and recommend other take your word and advice that its junk and and not purchase this?Never mentioned AIH in my post. I have nothing but good experiences with them. I simply relayed my experience of buying a new product and having it fail. Advising others against purchasing.
When I purchase a new item I don't plan on having to do running repairs in such a short time. Reparable or not, to me that is a failure of the product
As I see it potential buyers of this grain mill could see this thread and read all the positive experiences others have had with the product and form their own opinion. Similarly the majority of reviews on this product are excellent. I do not share your opinion that I "slagged" any company.
I don't feel that giving my opinion on a product is out of line in this public forum. The banner articles "Brew and A" repeatedly and regularly ask the question; (paraphrasing) "what is one product you bought that you would not recommend". Clearly this is an acceptable topic for discussion here so I am not understanding your vitriol.
Clearly I have angered/offended some through my lack of skill/knowledge in grain-mill maintenance. That was not my intent. I have no objection to the post being removed by moderators if they feel the need.
Gavin, while I agree with your intent (post #25), your original post contained no useful information in order to start a productive conversation. Some qualification of the issue should have been presented, especially given that you stated, "Avoid at all costs." This type of statement is quite strong and should have something to back it. Since you made the purchase, I would think that you at least saw the star rating on their website, if not read some of the reviews, which should have made you wonder why your experience was so different and look for an answer.
Offhand, it seems that you should have done a quick search to see if this has been an issue and if that search came up empty, started a thread with a more exploratory tone, "Has anybody had this issue?" Given this route, you would have ended up with the same requests for pictures, entreaties to contact AIH and offers of help, but without the backlash.
In retrospect I still wish I had purchased a more robust product for a higher price. For the money paid my expectations were certainly higher than I experienced with the CK. I have no doubt that this view is likely to be in the minority.
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