On that note, let's give it a rest.
I hate when people say "to where." As in, "let's do something this way, to where we can achieve this"
Ok I think you're reading too much into this. Assume it's more passive-aggressive venting here.
It's easy to say this, and that, ***** and wine here, and make a big deal of it in a thread than give honest feedback to restaurant managers.
I travel quite a bit for work. I eat out three times a week. Maybe two times a year I talk to a restaurant manager. Most of the time my wife is with me and is pissed about the food or the service
I only ask for something to be taken something off the bill when they've really screwed up or there's an obviously quality problem.
My wife once got chunks of a wooden spoon, I think, in an alfredo pasta dish. I once got perch fillet with the biggest black beetle, pinchers and all, in the center of the fillet. Just like it was a cherry on a sundae. I don't know how they missed it.
The instance I referenced where we rejected the food and asked for the bill was where a supposedly hot appetizer came late and was cold, then seconds later the main course comes. The waiter was snooty taking the drink and appetizer order (according to my wife). We just threw in the towel. We paid for the drinks.
Once we have had the appetizer come after the main course.
I'm sorry about the red robin thing. They should have said, "Have you been here before, you need to use the tablet to page the wait staff?" Something along those lines.