I've just stumbled on this thread - was looking to see if anyone had built a wooden base for the Millar's B2. I'm tired of the mess from not having one.
Anyway, I've had mine for about a year, probably used it 15 times or so. Mine is the B2, but it's been excellent. I have no complaints aside from the lack of a base - but it isn't as if that isn't obvious when ordering. I didn't realize it was that messy without one
I haven't had to deal with customer service, but it's nice to know they are responsive. There's enough bad-blood in this thread that I felt like I should note that mine has been perfect and WELL worth the $130 I spent. I'm not sure if it's as good as a monster or crankenstein, but I'm guessing the bang for the buck far exceeds those. Obviously, time will tell, but I see no signs of failure or degradation and my crush is vastly superior to what my LHBS was giving me, plus I've nearly recouped my investment in bulk grain
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