renthispace
Well-Known Member
Had my PocketPro+ for a year at the time my sensor went out. Hach is replacing the unit (took a bit of back and forth for them to agree) as I only used the thing about 15 times. Of course it was out of warranty but it was barely used. When I told them how I used it, they concluded that the storage solution must have made it fail early.
The manual does not talk about storage solution and I know its common practice to store probes in storage solution. I figured this information was omitted from the documentation and it was best to keep it stored in a storage solution. The technician informed me that their probe is different from other pH sensors and that it must be kept moist but not in contact with any solution.
Moist was defined as keeping a drop or two of water in the sample cup after rinsing/drying the probe. This will keep the humidity high around the probe. That is all that is needed. And like other probes, keeping the sensor in DI or distilled water will shorten its life (leaches out electrolytes from the sensor).
Figured I would let other owners of this probe know to not make the same mistake!
The manual does not talk about storage solution and I know its common practice to store probes in storage solution. I figured this information was omitted from the documentation and it was best to keep it stored in a storage solution. The technician informed me that their probe is different from other pH sensors and that it must be kept moist but not in contact with any solution.
Moist was defined as keeping a drop or two of water in the sample cup after rinsing/drying the probe. This will keep the humidity high around the probe. That is all that is needed. And like other probes, keeping the sensor in DI or distilled water will shorten its life (leaches out electrolytes from the sensor).
Figured I would let other owners of this probe know to not make the same mistake!