Had a nice conversation with one of the guys at SS Brewing. Here's what he sent me :
No I won't be getting more, this time. The wife seems to think I have enough for now
Sorry about that false alarm "Back in Stock" email notice many of you just got. One of the staff was working with a 3rd party application that triggered an inventory event and thus a false "back in stock" notice to many of you. Just like last time, we are going to run a pre-sale instead of dumping units live into inventory because when a couple thousand people come into the store all at the same time with live inventory levels it seems to crash our cart / system.
SO WITH THAT, WE HAVE DECIDED TO OPEN FOR PRE-PURCHASES ON OUR SITE AT NOON TOMORROW (FRI JAN 31)
www.ssbrewtech.com
Some IMPORTANT NOTES ABOUT HOW THIS IS GOING TO WORK:
At approximately 12 Noon Pacific Standard Time, Jan 31st 2014, you will be able to go to the site at
www.ssbrewtech.com and put Brew Bucket(s) into your cart and purchase
Orders will be processed on a first in, first out basis. In other words, the orders will be processed and shipped in the order they are received.
Your Paypal account will be charged at the time of purchase and the time stamp on your transaction sets your place in the fulfillment queue.
If you don't have a Paypal account set up, you'll need one to pre-purchase this time. It takes like 3 minutes, so not a big deal and you've come this far no stopping now!
We will limit our pre-sale to 300 Buckets - which is a quantity we are comfortable we can get shipped out to you within the next 3 weeks. There is no point for us to pre-sell more than we can comfortably have a solid time table for on replenishment - that would just result in more unhappy folks later. As more product and timing is clear in our pipeline, we'll open up more again in a similar pre-purchase sale such as this one in a couple/few weeks time.
Limit two Brew Buckets Buckets per customer. We have no way to control this in the cart currently, but if you buy more, we'll refund you the balance and set the order to back to 2 max. Sorry, but we need to spread these out to as many brewers as possible for the time being.
We will notify you in email by Friday Feb 7th what your estimated ship date will be (and that date will be within 3 weeks of purchase date) Once we line up your place in the order queue against our processing and shipment schedule, then we'll get a mail out to you ASAP with this info. Latest this will happen will be Friday.
You can cancel your order and request a refund at any time prior to us shipping by simply emailing to
[email protected] and putting "REFUND" , along with your Shopify order number in the subject header / body of message to us. Please allow 48 hours from time of mail to process your request. We understand some of you may want to bail out (for whatever reason). No worries - send us a note, we'll refund you - that simple.
We will send a blast mail to all of you on this list announcing the close of the pre-sale once it hits 300 Buckets (our limit of Buckets that we have good visibility to schedule on) Just so you know what is going on and you don't have to write in asking us whether we have more Buckets available or why the site shows "stock out" again. We will run another pre-sale soon (couple/few weeks).
There will be no need to sign back up on the "back in stock" notification tool on the Brew Bucket page if you don't get a Bucket this go around. Because we aren't loading inventory into the site, it won't automatically generate a "back in stock" notice to you and thus it won't reset that list back to zero names like last time. We'll shoot you a mail the next time we are about to make more Buckets available for special order / pre-sale.
If you have a promo code that you would like to use, you will need to email us that code at
[email protected] after your checkout. We extended the codes through Jan 31st , but then later found out that the codes can't extend in our system, so we have to manually refund the promo code amount after you check out. It is easy for us to do, just send us your order number, name, and the promo code you have and we'll take care of it and confirm to you in email as well.
Happy Brewing Everybody!
Team Ss
Ss Brewing Technologies
www.ssbrewtech.com
Sent from my iPad using Home Brew