dstranger99
Well-Known Member
Ordered mine 5-29. Website says "Still Processing".............ipe:
I have been buying ALL my kits and equipment from MWS but a recent thread on this forum mentioned the shipping costs at Austin has made think twice. Sure, a couple of dollars difference is not a deal breaker for me but it seems to ship 2 kits from MWS it costs ~$20+ whereas to ship 2 from Austin is $6.99!
The only question now is, are the kits from Austin any much worse than those from MWS?
Also, they might want to change the claim they have on their customer service site. "Currently, over 99% of all orders are shipped out within 24 hours."
Maybe your order was one of the 1% that didn't ship within 24 hours. It has to be someone, why not you?
USMCPayne said:Second order in a row I've had with them that has been in the "processing" phase for nearly a week. Getting frustrated with their turn-around.
dstranger99 said:Mines still sitting there, since 5-29 , processing............Enter facepalm here ________________
Yep, same here. Caved on the 20% offer, put my order in Sunday night. Got a bottle tree (splurged for the 90 bottle - when it's only $10 more than the 45 bottle, why not?) and a porter ingredient kit. Got order confirmation that night, haven't heard anything since. If I have time tomorrow, I'll fire off an email to get a status update.Ordered on 6-31 still processing. Got a note from Justin, still issues with Grain. I had two all grain kits in my order. I succumbed to the 20% offer. I also ordered a Chugger pump and Johnson control temp control.
I hope they can get their problem fixed, have always been wonderful to deal with in the past.
Martin
Me too.
I just placed an order with them. Now that they ship UPS, their shipping to the PNW dropped about 50% .
Well maybe they have been listening.
Put an online order in late in the evening on Sat 1 June.
Got a shipping conformation & a tracking number on Wed 5 June.
Delivery scheduled on Mon 10 June.
I find that completely acceptable for a non-rush order here to the east coast.
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