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I could be wrong, but based on the experience I had, the brick and mortar operations are separate from their online ops. In my effort to talk to someone about my order, I called the Milwaukee store, and the guy I talked to said he didn’t have any access to the online orders. Therefore, if...

Right.. The funny thing is, if you hand out a couple thousand $10 off coupons, you could scrap together enough money to hire an employee or two. 🤷🏻‍♂️

Just seems to me like NB would have leveraged the physical locations of those stores to make the ordering, warehousing, and shipping situation more streamlined. Multiple warehouses/stores to ship to different regions throughout the country. Effectively what they did was increase their web...

Same thing happened to me about a year ago. Didn’t realize at the time that NB bought out AIH and AHS. I think I ordered from AIH, and got my order within about a week but it was a hodgepodge of NB-branded hops and other accessories. Even still, I got my order within a week—same week as...

I was initially going to place my order with GF as I’ve had good luck with them in the past, but their free shipping over $55 doesn’t cover “bulky” items. I’ve had a bout of infection issues that I think stem from my bottling process, so I was purchasing new buckets, hoses, spigots—that kind of...

Have you had good luck with your own malting? Good modification? Looks like an easy enough process.

I agree with your first 3 paragraphs, but dispute the last one. I can understand if NB doesn’t have malt or other agricultural supplies or if they’re stricken by other supply chain issues, but the fact that any of us can place an order through MoreBeer, Ritebrew, or any number of online...

Just an update for all of you following along.. I ordered from MoreBeer Saturday, and got an email a little bit ago saying my order has shipped! Even if it gets here Thursday or Friday, I’m still brewing this weekend. NB, on the other hand, still hasn’t responded to my request to cancel my order.

I hear ya. I don’t think I was underpaid in HVAC, but my pay rate hadn’t changed in nearly 3 years which included this most recent round of inflation. Our profit margins (in dollars) were higher and higher with the increased cost of equipment and supplies, but none of that ever reached the...

I don’t doubt nor disagree with the labor situation, and everyone here has made good points. Personally, I switched jobs from a high-demand trades job to a counter job at a heavy equipment rental place in large part because of the wages and part due to the physical demands of the work. I don’t...

There's a glitch in the Matrix for them. If it was always a staffing and employee issue, then literally everyone in the industry would be taking a week or two to ship orders. Plus, it's been at least 6 months (judging by the other threads I've seen), and they haven't been able to make any...

That’s good to know. I’ve never heard of BrewHound.. I’m about an hour and a half from FW, so that may be a good option in the future.

I ended up ordering from MoreBeer after the NB debacle.

I appreciate your Ritebrew plug! 😏😏 I’m in Texas too, and we’ve had good luck with Amazon. You’re right, though. For the price, is it really worth it? That, and they’ve gone to free shipping over something like $25 for non-Prime members. Although, we stream quite a bit too.

Not sure who owns them anymore. I think it’s an investment group. I’ve got Amazon Prime too, but I still get most of my stuff in a couple of days at worst. Maybe my standards are too high, but I expect to get most in-stock items from a seller within a week. I don’t think that’s unreasonable...

I got the $10 coupon also. Sorry, but that's not what I was looking for. I placed an order last Saturday anticipating that it would be in for me to brew on the following Saturday (today). That isn't even a remote possibility at this point and became clearly evident that it wouldn't be by...

I placed an order a week ago online from Northern Brewer and, besides an email that says there's been a "delay", have been unable to get any further update from NB about my order. It's been a week, and the order is still unfulfilled despite their website still indicating that they're shipping...

Hate to say it, but just popped a bottle from my most recent batch and I’ve got the same issue….. Hydro samples tasted amazing. Bottled nearly two weeks ago and tried a bottle after about a week. Phenolic, bandaid, borderline **** beer. Not undrinkable yet, but not good at all especially when...

What temp and how long do you do the oven thing? I assume you put the bottles in at room temp then let the oven heat?

That's a good idea. I found that chart on the internet with Papazian's (or maybe Palmer's) ratio of bleach to water as a cleaner or sanitizer. Once I clean my fermenter on bottling day with Oxy/TSP solution, I rinse it, inspect it, then do a bleach/water solution to finish off my cleaning...