Recent content by Mutant

I rarely drink anymore. I mostly have been brewing just for competition and as gifts. Also have been switching from beer/ale to mead. Today I picked up a case of 7oz Modelo. Nothing special, but I appreciate the 7oz bottles. I prefer the Modelo over Corona, as Corona just seems to be too sweet...

I dread all the cleaning. I have reduced my beer/ale production from about 10 gallons a month to maybe 15 gallons (or 0 gallons) a year. Mostly because of the cleaning side of it, but also not happy with WhiteLabs increased costs for yeast, other increases in costs (shipping has become bad for...

Lorena also sent the original e-mail. Here is the complete response (less e-mail address...) From: Brewer's Friend [mailto:[email protected]] Sent: Wednesday, September 06, 2023 10:11 AM To: Subject: Re: [BF] Jim - I just logged on to use an old water profile, but Hi Jim, Thanks...

I had the initial response saying they acknowledged the records were gone. I then had another e-mail from Lorena asking why I canceled my subscription and I provided the details to her. She did not respond. That says everything you should want to know about their customer service.

Once I formulate the water chemistry for a specific recipe, I include that in my documentation on the actual recipe. I've been paying them $25 a year since 2017 or 2018 to maintain these records. They responded that they acknowledged they were all gone and that I should re-enter them. I have no...

I did reply to her e-mail and she didn't reply. I also gave her this URL to give her response.

Still no response. I guess it is false advertising to call themselves "Brewers Friend".

Sorry, I forgot to include their e-mail after I canceled. I had no response after explaining why I canceled. I even gave them this URL to come on and explain themselves. From: Lorena at Brewer's Friend [mailto:[email protected]] Sent: Wednesday, September 06, 2023 10:59 AM To...

After canceling my account, I received an email from Lorena asking why I canceled. I updated her, and also posted this thread in the forum. Let her explain it all to us.

And they call themselves "Brewer's Friend"; I wonder how they treat their enemies.

On 9/4/2023 I logged on to Brewersfriend.com to access a water chemistry record I had for a 'Sweet Stout' brew that I had made in 2018 only to discover that all of my records did not exist. I sent a note and received this response. I have thus canceled my subscription as I'm not sure why I'm...

Slightly off topic: I keep two kegs filled with StarSan mix. One I use for filling spray bottles, containers, and other situations where the StarSan isn't reused. I have another keg that I use to transfer into sanitize cleaned kegs, then return that back into the StarSan keg #2. I replace the...

Kveik and sourdough shards can be frozen, but how about other yeasts?

I've recently been finding that I've had to replace keg posts, as just changing the o-rings didn't solve the problem. I haven't been able to identify why the old posts are leaking around the threads, but replacing them with new posts has resolved the leaking issues. Many of the kegs are at least...

My recipe isn't a standard pizza dough recipe but makes a decent 8" Neopolitan-style crust. 15g sourdough starter (originated from SF bread maker), 112g water, 1t Caputo yeast, 2g honey, 3.6g olive oil, 20g Manitoba flour, 140g '0 Nuevo Super flour, 3.6g salt. I mix the first five things...